Retail is a high-stress industry, fast-paced and with ever-changing requirements. Your employees are the face of your brand, and you need the right people in place to ensure happy customers stay that way and unhappy customers have their issues resolved in a positive manner. Not everyone is cut out for this kind of service – so how do you identify which applicants have that ability?
Building on the power of QuikStaff, iServe goes further, providing you with critical information about customer service aptitude – which candidates will personally connect with your customers, helping to ensure they return? And because turnover can be high in retail, iServe also comes with our proven retention scale, which helps you identify those applicants who are likely to remain with you if you hire them.
Choose iServe and go beyond skills and experience – gain insight into your applicants’ work ethic, workplace behaviors, and customer service aptitude, then use our specially designed behavioral interview questions to find the best employees for your business.