As we enter the final quarter of the year, you know what that means: budget season is here again! It’s the time when companies take a close look at how much money came in and how much money went out during the previous year and decide what adjustments need to be made for the next [...]
A tight labor market brings many challenges aside from recruitment headaches for hiring managers. When new hires take longer than expected, the costs of turnover are exacerbated: increased customer service issues; overtime costs that exceed budget forecasts; morale issues that result in employee burnout or further turnover. The number one issue will always be hiring [...]
Americans spend a lot of time at work. Some estimates point out that we average over 13 years of our life at our place of employment. While not everyone has the pleasure of commuting to their dream job each and every day, everyone deserves to work in an environment where they feel safe. With this [...]
There are straightforward steps you can take to ensure the safety of your employees in the workplace. Rules are posted and enforced through on-the-job oversight, and employees see safe habits modeled by supervisors and peers throughout their work day. However, if the workplace exists on four (or eight or more!) wheels, what can you do [...]
When companies want to fill open positions, they look for candidates with certain attributes. Usually organizations describe which skill sets and experiences they want potential employees to have, but most of the time those are limited to educational credentials, professional certifications, and proficiencies in certain well-defined tasks (e.g., software applications). Sure, many of those requirements [...]
Making choices is a fundamental part of the human experience. Every day, people make countless choices—some as spur-of-the-moment actions, but many only after research and deliberation. The proliferation of Yelp, Amazon reviews, and similar ways for people to share information about products and services is a clear indication of how much people value the ability [...]
The strongest structures rest on solid foundations made of stone, concrete, and rebar. Similarly, the strongest organizations, too, rise from solid foundations—but theirs are made of services, products, and company culture. Different companies have different needs, but one thing that the most successful organizations have in common is a foundation that includes plenty of trust. [...]
Despite advances in our knowledge of the factors that contribute to on the job accidents and injuries, incidents continue to occur at alarming rates. As evidence from an October 2018 publishing by the National Academy of Social Insurance (NASI), it is reported that injury data collected between 2012 to 2016 demonstrates that U.S. employers pay [...]
Every day, the top salespeople in companies everywhere get huge promotions to leadership positions. And every day, many of these freshly minted sales managers and executives fail in their new roles. Here’s the hard truth of the matter: the qualities that make a person successful as a salesperson (or as a software developer or carpenter [...]
Although employee turnover isn’t always a bad thing (for example, the departure of poor performers gives an organization an opportunity to replace them with stronger performers), most executives focus on the negative consequences of turnover and associate it with the loss of employees that they don’t want to lose. Employees are assets that appreciate: over [...]
