Making choices is a fundamental part of the human experience. Every day, people make countless choices—some as spur-of-the-moment actions, but many only after research and deliberation. The proliferation of Yelp, Amazon reviews, and similar ways for people to share information about products and services is a clear indication of how much people value the ability [...]
The strongest structures rest on solid foundations made of stone, concrete, and rebar. Similarly, the strongest organizations, too, rise from solid foundations—but theirs are made of services, products, and company culture. Different companies have different needs, but one thing that the most successful organizations have in common is a foundation that includes plenty of trust. [...]
Despite advances in our knowledge of the factors that contribute to on the job accidents and injuries, incidents continue to occur at alarming rates. As evidence from an October 2018 publishing by the National Academy of Social Insurance (NASI), it is reported that injury data collected between 2012 to 2016 demonstrates that U.S. employers pay [...]
Every day, the top salespeople in companies everywhere get huge promotions to leadership positions. And every day, many of these freshly minted sales managers and executives fail in their new roles. Here’s the hard truth of the matter: the qualities that make a person successful as a salesperson (or as a software developer or carpenter [...]
Although employee turnover isn’t always a bad thing (for example, the departure of poor performers gives an organization an opportunity to replace them with stronger performers), most executives focus on the negative consequences of turnover and associate it with the loss of employees that they don’t want to lose. Employees are assets that appreciate: over [...]
Companies that sell things have the ability to control every step of the manufacturing process. From the sourcing of materials to the production of parts and even to the assembly and delivery of their final products, they can determine how their cars, computers, or whatever it is they produce turn out. But what about a [...]
Many hiring managers like to treat an interview as a casual conversation between the manager and a potential employee. They want to get to know candidates as more than just their resumes and think that this is the best way to determine if they will fit well with the rest of their teams. But this [...]
With unemployment levels at historic lows, few industries have been able to avoid the challenges associated with finding the talent they need to fill their open positions. One industry that has seen a significant impact is the senior housing and care sector. In fact, 18 percent of the senior-care CFOs surveyed for one recent Ziegler [...]
In many companies, the hiring process follows a predictable path and usually involves the same decision makers. Typically, hiring managers and HR representatives do most of the work when it comes to evaluating resumes, conducting interviews, and making the offers. Companies that want to improve their hiring processes, though, should leverage other data sources that [...]
No company can succeed unless it has employees who are engaged, competent, and willing and able to do the best work they can for the organization. But great employees don’t just magically appear out of thin air: a company has to attract, hire, and retain them. The hiring-and-retention playbook contains many effective strategies. Offering a [...]